Harrisonburg, VA

Job Description

The QA Supervisor is responsible for all aspects of leading and managing quality assurance team in a lab inside a fast-paced food & beverage production – manufacturing plant to ensure that products are produced in line with safety, quality and consumer requirements. Responsible for ensuring that daily, weekly, and monthly production KPIs are met for Safety, Quality, Cost, Delivery, and Mobilization & Growth.

  • Participate in the interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and correcting employees; addressing complaints and resolving barriers to success.
  • Develop, implement and verify QA procedures and train.
  • Ensure QA Technicians are trained and proficiently performing laboratory-testing and other procedures according to SOPs and adhere to GMPs, GLPs, QMS and Safety Program.
  • Schedule QA Technicians for effective plant coverage.
  • Ensure that laboratory equipment is calibrated, maintained and functioning properly and maintain records of this activity.
  • Coordinate sampling and testing activities in alignment with production.
  • Ensure all records of testing are complete, accurate, legible, and in conformance to standard.
  • Take immediate action to quality deviations from standard and notify QA Manager of such deviations.
  • Follow up on consumer and customer complaints.
  • Ensure that activities regarding HACCP, Food Quality Plan, GMPS, GLPs and QMS are performed and documented properly.
  • Assist QA Manager and Compliance Specialist with training in SQF’s Food Safety and Food Quality.
  • Assist in internal housekeeping, GMP and Prerequisite Programs (PRP) audits.
  • Submit required reports to QA Manager and Plant Management.
  • Coordinate post cleaning and pre-operation inspections of equipment with the Sanitation and Operations.
  • Investigate and correct quality issues by identifying and resolving the root cause of quality issues, in collaboration with other departments.
  • Assist in performing “hold” procedures.
  • Participate in the HACCP and QMS team.
  • Maintain appropriate inventory levels on all lab supplies and chemicals.
  • Provide prompt and accurate documentation as scheduled or requested.

Education and Experience:

  • Degree in Microbiology / Food Science / Chemistry, or related field
    • 3-4 years laboratory experience in a food or beverage production facility – plant.
  • Experience in supervising QA technicians in a lab in a Food or Beverage Manufacturing plant
  • Proficiency in MS Outlook, Word, Excel, and PowerPoint, laboratory instrumentation, and lab equipment. Familiar with Quality Solutions Software, LIMS and statistical analysis


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